Privacy Policy – Consultcalive

Welcome to Our Privacy Statement

At Consultcalive Private Limited, privacy is an integral part of our business philosophy. As a premier cloud-based business support company, we understand that trust is earned through transparency and responsible stewardship of your personal information. Our Privacy Policy governs how we use, collect, protect, or otherwise handle your information when you are using our services – whether you are just getting started, a growing startup, or a multinational branded entity looking for professional business service support. Our privacy policy is intended to help you make an informed decision when using our platform and reflects our approach in maintaining your privacy and the relevant information requirements required under applicable laws and regulations within the United States and globally.

About Us: Consultcalive Private Limited

Company headquarters is 300 E 56th St Fl 56, New York NY 10022 US. Consultcalive Private Limited is focused on providing end-to-end business support by a cloud-based platform designed to facilitate, for entrepreneurs and companies of all shapes and sizes, the incorporation, registration with regulatory bodies, taxation, funding, compliance, consultation, and overall support. We make business simple. We make business shine. We want them to operate smart and safe anytime and anywhere. We operate throughout the United States and also internationally. For privacy complaints or to exercise any data rights, contact us at [email protected] or +1 (347)739-4694.

Applicability of This Privacy Policy

This Privacy Policy governs the manner in which Consultcalive Private Limited collects, uses, maintains, and discloses information from clients and prospective clients, website visitors, web application users, and other service users. This policy applies to the Site, online service portal, email communications, and other digital platforms owned by Consultcalive Private Limited. This policy does not apply to any third-party sites or applications operated under the links available on the Site; you are requested to read the privacy policy of such sites or applications before agreeing or consenting to provide information.

Information We Gather

Identification data: Name, date of birth, gender, government identification number (i.e. PAN number, Social Security Number, EIN number, etc.), and Digital Signature Credentials
Contact data: Postal address, email address, telephone number, and information about the means of communication used by you.
Corporate data: Company’s name, Registration Number, type of company, ownership structure, financial statements, tax records or tax statements
Usage information: Information relating to your accessing and using our website, portal, or services – for example, media contact logs, device info, browser type, IP address, time zone, location
Payment information: Payment records and details, method of payment, billing data, and other information related to the cost of services (stored basis: PCI DSS compliant)
Information on correspondence: Letters or email messages sent to us, chat sessions or phone calls with us; queries submitted via our portal or website regarding our services, products, or other related queries; feedback or suggestions for products & services.
Uploaded documents: Information that may be personal to you (such as copies of your legal documents, certificates, forms, or documents uploaded by you on the portal or website in order to process them for compliance purposes) (stored basis: contractual necessity).
Marketing & Communication: Responses to surveys or requests for the newsletter. Participation in contests or other promotional activities.

How We Collect Information

Sign up for an account or other service via our site or portal
Fill out forms and provide documentation for incorporation, registration, compliance, or other business services
Provide us with communications through our team by email, phone, online chat, or support tickets
Make a payment, deposit, or other transaction in relation to the services we provide
Engage with us by providing feedback, taking part in a webinar, online event, or survey
Subscribe to newsletters or marketing communications

Additional information may be automatically collected via cookies, web beacons, and similar tracking technologies to enhance the user experience and UI, maintain security, and count page visits and traffic to help us improve the website. Information may also be received from publicly available sources and third parties (e.g., government registries, credit agencies, or payment providers) as allowed by law.

Purpose of Information Gathering

Administer delivery of our services related to business set-up, registration, compliance, tax, and legal support
Authenticate your identity and business
Facilitate payment processing and billing
Serve you with tailored service recommendations and updates
Respond to your queries, requests for support, and feedback
Carry out obligations in relation to regulatory, statutory, and contractual requirements
Enable us to improve the functionality and security of our digital interface
Use internal analysis, audits, and performance monitoring
Provide you information about changes or potential changes with our services; necessary notifications, service notifications, or marketing notifications (with your consent)
Deter, prevent, or tackle fraud, issues, or activities involving unauthorized access or use of our services

Legal Basis for Processing Your Personal Data

Contract: When we need to process personal data in order to perform a contract with you or take steps at your request before entering into a contract.
Legal Requirement: When we need to process personal data in order to comply with a legal requirement; for example, tax reporting or government reporting obligations.
Legitimate interests: When we need to process personal data in accordance with our legitimate interests and where our interests are not overridden by your interests, rights, or freedoms. This includes customer service (e.g., providing you with support), quality control, security, and fraud detection.
Consent: Where we have your consent for certain processing activities, such as using your information to send marketing to you about our services or to conduct surveys of users. You have the right to withdraw your consent at any time (this will not affect the lawfulness of previous processing).

How We Use Your Information

Register and incorporate businesses in various forms (Private Limited, LLP, Non-Profit)
Manage and process registration for tax IDs, licenses, and certifications (GST, PAN, ISO, MSME)
File returns, fulfill payroll obligations, and manage compliance
Provide virtual CFO, accounting, and legal advisory services
Provide branding, digital marketing, patent/copyright/trademark laws, and media advisory
Automate service delivery, notifications, and document management through our cloud platform
Deliver customer support, multilingual troubleshooting assistance, and technical support
Analyse patterns in service usage to enhance product offerings and user experience
Communicate transactional, legal, and promotional content (users are provided with an option to opt-out of receiving marketing content)

Cookies and Tracking Technologies

Consultcalive Private Limited uses cookies, web beacons, and similar technologies to improve the functions of our site and portal. Cookies enable us to:

Retain user names and user preferences
Track site traffic, usage, and patterns
Deliver content customization considering the service areas of your interest
Enhance performance and security of the site

You may disable or opt out of cookies via the settings on your browser application; however, certain features may not function properly. By continuing to use our site, you agree to be bound by our cookie policy.

How We Share and Disclose Information

Service Providers: We use trusted third-party service providers (e.g., payment processors, cloud hosting, e-signature providers, analytics providers) to collect or process data on our behalf. These service providers have confirmed in their written agreement that they shall maintain confidentiality and take measures to ensure data security.
Government and Regulatory Authorities: We will disclose information to government and regulatory authorities if we are required to do so by a court of law, government agency, or other such authority – tax filings, statutory registration requirements, compliance review, or audits.
Business Partners: With your consent, we may share our information with business partners (e.g., law firms, accounting firms, branding companies) to provide joint services.
Mergers and Acquisitions: If we are sold or otherwise transfer some or all of our assets to another entity during a merger, acquisition, restructuring, or sale of all or a portion of our assets, your information may be transferred.
With your Consent: In circumstances not covered by the above, we will only release information with your explicit consent.

We do not sell or rent your personal information to third parties for their own direct marketing purposes.

International Data Transfers

Because of our global client base and international footprint, your personal information may be transferred to, processed in, or stored at locations outside the jurisdiction in which you are based (including the United States and other jurisdictions with different data protection laws). We take appropriate steps (such as standard contractual clauses and data processing agreements) to help ensure that your data is protected and, where necessary, transferred in accordance with applicable laws.

Data Security Practices

Secure (SSL/TLS) encrypted transmission of data over the internet
Access controls for sensitive data based on identity and need
System monitoring and audit logging and reporting of potential security issues
Multi-factor login and password change policies
Data storage, backup, and disaster recovery systems

Notwithstanding the foregoing steps, no system can be completely secure from cyber attacks or hacks. We continually assess and adapt our security procedures to reduce exposure and to promptly remediate breaches.

Data Retention Practices

We retain your personal data only as long as we need it to enact the purposes set out in this Privacy Policy, in order to comply with laws, or in the prosecution or defence of disputes. In light of the above, the retention period is determined by (i) the nature of the product or service, (ii) our contractual commitments, and (iii) laws (e.g., tax records might be kept for seven years as a minimum). At such time as the data will no longer be needed by us, it will be securely deleted or anonymized, except where retention is mandatory, e.g., in the public interest or for legitimate business interests.

Your Rights and Choices Related to Your Data

Access: obtain a copy of the personal information that we hold about you
Correction: correct inaccurate or incomplete personal data
Deletion: ask to have your personal data deleted, subject to legal and contractual restrictions
Restriction: restrict and/or object to certain data processing activities
Portability: to receive aspects of personal data in a structured, commonly used format for use with another provider
Withdraw consent: withdraw your previously given consent at any time related to specific uses (e.g., marketing emails)

You may exercise all of these rights by contacting [email protected]. We will deal with your request within the time limits set by applicable law and may verify your identity for security purposes.

Children’s Privacy

Services provided by Consultcalive Private Limited are not aimed at those under the age of 18. We do not knowingly collect or ask children for personal information. If we learn that we have collected personal information from someone under 18 without their parents’ prior verifiable consent, we will take reasonable steps to delete such information. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us at [email protected] immediately.

Marketing Communications and Preferences

With your express consent, Consultcalive Private Limited may deliver newsletters, promotional materials, or service notifications to you. You can change your preferences or withdraw consent at any time:

By using the unsubscribe link found in our emails
By changing your preferences in your online portal account
By contacting us at [email protected]

Further, even where you choose not to receive marketing messages from us and withdraw your consent, we may still need to send you certain transactional, service, or other non-marketing communications.

Use of Third Parties and Links

We may provide links from this website and/or portal to websites or services operated by third parties. Consultcalive Private Limited shall have no responsibility for the privacy practices of these external sites or services. We recommend that you review the privacy policy statements of these external websites or services before you submit any information to them. Integration with third party services or gateways (such as payment gateways or cloud storage) shall be subject to applicable policy or terms.

Automated Decision Making and Profiling

Consultcalive Pvt. Ltd. may employ automated decision making or profiling for certain activities, including but not limited to the verification of information, detection of fraudulent activities or conditions, or to determine suitability of a certain service for you. Such profiling is for the purpose of enhancing your experience and improving service provision and will be carried out with human intervention. You have a right to seek information regarding automated decisions concerning and affecting you and to object to certain automated processing of your information subject to fulfilment of legal or contractual requirements.

Safeguards for Your Payment Information

Every payment transaction at Consultcalive Private Limited is made through secure payment gateways compliant with the Payment Card Industry Data Security Standard. We do not store complete credit card or banking information. Payment information is automatically encrypted during transmission and processed through our trusted third-party Payment Processors. Invoices, billing, and transaction confirmations are automatically archived in a secure environment, in compliance with accounting guidelines and legal standards.

Employee Access and Confidentiality

Your personal and business information is only accessible by authorized employees & consultants of Consultcalive Private Limited working for our organization in accordance with their duties. All employees are bound by nondisclosure agreements, are regularly trained in data protection and privacy law, and face disciplinary measures in the event of a breach of policy. We have implemented a culture of privacy and integrity when it comes to handling your data at every level of our organization.

In The Case of a Data Breach

In the improbable scenario that a data breach occurs and affects your personal information, Consultcalive Private Limited will evaluate the scale and impact of the data breach immediately, contain the data breach, and notify impacted users as well as relevant authorities, when required by law. We will keep you informed of the details of the breach, the measures that we are taking to address the breach, and actions to follow to ensure that your information is protected.

Updates to This Privacy Policy

Consultcalive Pte. Ltd. (“CCL”) will from time to time update and revise this Privacy Policy to satisfy legal requirements, reflect technological changes, and adapt to standard operating business practices. Material changes, other than relating to CCL’s use of data, will be posted on this page, or communicated via website click-through, email notifications, or service portal announcements. We suggest that you periodically review this policy so that you can be informed of how we protect your information. Continuing to use any of our services is considered acceptance of the privacy policy.

How to Reach Us

Consultcalive Private Limited
300 E 56th St Fl 56
New York NY 10022
United States
Phone: (347) 739-4694
Email: [email protected]
Website: https://consultcalive.com/

We are eager to address your concerns here, in a timely and transparent manner. Please feel free to provide us feedback, and we will be happy to provide additional information detailing our privacy practices.

Your Rights and Responsibilities

As a user or customer of Consultcalive Private Limited, you acknowledge the responsibility to provide and maintain accurate and current information, ensure secure account credentials, and adhere to the terms of use for our services. You must alert us immediately of unauthorized access or suspected breach. By using our site you understand and consent to the terms of this Privacy Policy and that you may use our services as authorized by the law and in their ethically permissible relationship with others.

California Privacy Rights Notice (In Compliance With the CCPA)

If you are a California resident, pursuant to the California Consumer Privacy Act (CCPA), you have the right to know what personal information we collect, delete your data, and opt out of the sale of personal information (Note: Consultcalive does not sell personal data). To exercise these rights, please email us at [email protected] or call us at (347) 739 – 4694. We will verify your request before disclosing any personal information or deleting any records.

EU and UK Privacy Rights Notice (Compliance With the GDPR)

Consultcalive Private Limited generally complies with the General Data Protection Regulation and the UK Data Protection Act for EU / UK users. EU/UK data subjects receive expanded data rights including among other things a right to complain to a supervisory authority. Please contact the Data Protection Officer at [email protected] for further information or if you wish to exercise your GDPR rights.

Privacy by Design and by Default

We incorporate privacy considerations into every aspect of our service development and operations-this approach is what we refer to as ‘privacy by design.’ It entails collecting only the necessary data, limiting access to that data by others, and implementing protective measures by default. Our systems are structured to reduce the amount of data exposed and to provide you with upfront control over your information.

Resolving Disputes and Complaints

If you have a dispute or an inquiry regarding our privacy practices that cannot be resolved via our standard procedures, you may contact our privacy team at [email protected]. We will review your complaint and respond to you in a timely manner. If you are dissatisfied with our response and you are resident in a jurisdiction where an independent dispute resolution body exists, you may file a complaint with the relevant body.

Acknowledgement of Privacy Policy

By accessing Consultcalive Private Limited’s website or services, you have acknowledged that you have read, understood, and agreed to be bound by the processes as detailed in this policy. If you disagree with any of these terms, you must not use Consultcalive’s services. We make every effort to preserve your privacy as well as provide secure, reliable, and compliant business solutions.

Start with Confidence – Our Promise

Privacy is the cornerstone of trust. Our promise to you is not a ‘one and done’ practice. We continually reinvest in security, transparency, and compliance because your peace of mind is our priority. It does not matter if you are starting a new company, growing business, or need an expert team to support you along the way – you can rest easy knowing that your information is secure with us. For more information or to get your new business started today visit https://consultcalive.com/, call (347) 739-4694, or email [email protected] right away.